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DWY Silver Gray LACE Wig with Bangs for Women Wavy Curly Wig Gray Hair Wigs Heat Resistant Synthetic Wigs SWLF3003-1GR22S
- $129.00
-
$179.00 - $129.00
- Unit price
- per
✨ New Year Offer! ✨
🎁 Buy 3 or more items and get a 25% discount!
🔖 Use code: NY25
🚚 Enjoy free shipping on all orders!
🎉 Hurry, limited time only! 🎉
We partner directly with the source factory for quality and transparency.
Your payments are protected with top-notch encryption.
Orders ship within 48 hours, with tracking updates.
Not satisfied? Return your purchase within 30 days for a full refund.
Our support team is here for you anytime, day or night.
About Item
xShipping&Delivery
xShipping and Delivery Policy
Thank you for choosing DWY - Dream With Your Wig! We are committed to providing you with high-quality wigs and ensuring a smooth shipping experience. Please review our shipping and delivery policy below:
1. Processing Time
- All orders are typically processed within 1-2 business days. This includes order verification, quality checks, and packaging.
- You will receive a confirmation email once your order has been shipped, along with tracking information.
2. Shipping Methods and Rates
- Standard Shipping: $10 - Delivery within 7-15 business days.
- Express Shipping: $20 - Delivery within 3-5 business days.
- Please note that shipping rates are calculated at checkout based on your location and selected shipping method.
3. International Shipping
- We proudly ship to any place in the world.
- Please be aware that international shipping times may vary, and customs fees or taxes may apply depending on your country's regulations. These charges are the responsibility of the customer.
4. Delivery Times
- Delivery times may vary based on your location and the shipping method selected. Please allow for additional time during peak seasons and holidays.
- If you have not received your order within the expected delivery time, please contact us at support@dwywigs.com for assistance.
5. Order Tracking
- Once your order has shipped, you will receive an email with tracking information. You can use this information to monitor the status of your shipment.
6. Lost or Damaged Packages
- If your package is lost or damaged during transit, please contact us immediately at support@dwywigs.com. We will work with you to resolve the issue and ensure you receive your order.
7. Contact Us
- If you have any questions or concerns regarding shipping and delivery, please feel free to reach out to our customer service team at support@dwywigs.com. We are here to help you!
Thank you for shopping with DWY! We appreciate your business and look forward to helping you dream with your wig!
Return&Exchange
xReturn & Exchange Policy
Thank you for shopping with us at DWY - Dream With Your Wig! We strive to ensure that you are completely satisfied with your purchase. If you are not satisfied, please review our Return & Exchange Policy below.
1. General Conditions
We accept returns and exchanges within 30 days of the purchase date. To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition that you received it.
2. Non-Returnable Items
For hygiene reasons, the following items cannot be returned or exchanged:
- Wigs that have been worn or altered
- Hair accessories and products that have been opened or used
- Customized or personalized items
3. Return Process
To initiate a return, please follow these steps:
- Contact our customer service team at support@dwywigs.com to request a return authorization.
- Pack the item securely in its original packaging, including all tags and accessories.
- Ship the item to the address provided by our customer service team. Please note that you are responsible for the return shipping costs.
4. Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.
5. Exchanges
If you would like to exchange an item for a different size or color, please contact our customer service team. We will provide instructions on how to proceed with the exchange. The item must meet the same eligibility criteria as outlined in the Return Process.
6. Shipping Costs
Shipping costs for returns and exchanges are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
7. Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer service team within 7 days of receiving the item. We will provide instructions for returning the item and will cover the shipping costs for returns in these cases.
8. Contact Us
If you have any questions or concerns regarding our Return & Exchange Policy, please contact us at support@dwywigs.com. We are here to help!
Thank you for choosing DWY! We appreciate your business and are committed to providing you with the best shopping experience possible.
Care&Maintenance
xCare & Maintenance
Thank you for choosing DWY - Dream With Your Wig! Proper care and maintenance of your wig will ensure its longevity and keep it looking fabulous. Please follow these guidelines to maintain the quality of your wig.
1. General Care
- Always store your wig on a wig stand or in a breathable bag to maintain its shape.
- Avoid exposing your wig to excessive heat sources such as direct sunlight, hair dryers, or curling irons unless it is specifically designed for heat styling.
- Keep your wig away from harsh chemicals, including hairsprays or hair dyes.
2. Washing Your Wig
To keep your wig clean and fresh, follow these steps:
- Gently detangle the wig using a wide-tooth comb or a wig brush before washing.
- Fill a basin with cool or lukewarm water and add a small amount of mild shampoo designed for wigs.
- Submerge the wig in the water and gently swirl it. Avoid rubbing or twisting the fibers.
- Rinse the wig thoroughly with cool water until all shampoo is removed.
- Apply a conditioner designed for wigs, leave it on for a few minutes, and then rinse thoroughly.
- Gently blot the wig with a towel to remove excess water. Do not wring or twist the wig.
3. Drying Your Wig
To dry your wig properly:
- Place the wig on a wig stand to air dry. Avoid using heat to dry the wig.
- Keep the wig in a cool, dry place while it dries.
- Do not hang the wig as this may cause it to stretch out of shape.
4. Styling Your Wig
When styling your wig, consider the following:
- If your wig is heat-friendly, you may use heat styling tools. Always use a heat protectant spray.
- For non-heat-friendly wigs, use styling products like wig sprays or gel designed specifically for synthetic wigs.
- When using hair accessories, opt for clips or bands that do not tug on the fibers.
5. Storage
To prolong the life of your wig, store it properly:
- Always store your wig on a wig stand or in a box to maintain its shape.
- Avoid damp or humid spaces, as this can affect the fibers.
- Keep your wig away from pets and heavy dust to prevent tangling and damage.
6. Additional Tips
Follow these extra tips for optimal maintenance:
- Limit washing your wig to every 10-20 wears, depending on usage and environment.
- Regularly comb your wig to prevent tangles.
- If you notice any shedding, gently remove loose strands with your fingers.
Contact Us
If you have any questions or need further assistance with caring for your wig, please contact our customer service team at support@dwywigs.com. We’re here to help you!
Thank you for trusting DWY with your beauty needs. Enjoy wearing your fabulous wig!
FAQs
xFrequently Asked Questions
1. What types of wigs do you offer?
We offer a wide range of wigs, including natural-looking synthetic wigs and high-quality human hair wigs. Our collections feature various styles, colors, and lengths to suit everyone's unique tastes.
2. How do I choose the right wig for me?
Choosing the right wig depends on your personal style and preferences. Consider factors such as color, length, and texture. If you need assistance, feel free to contact our customer support team at support@dwywigs.com.
3. How should I care for my wig?
To maintain the quality and longevity of your wig, we recommend the following care tips:
- Use wig-specific shampoos and conditioners.
- Gently brush your wig with a wide-tooth comb.
- Avoid using heat styling tools on synthetic wigs.
- Store your wig on a wig stand when not in use.
4. Can I return or exchange my wig?
Yes, we accept returns and exchanges within 30 days of purchase, provided the wig is in its original condition and packaging. Please refer to our return policy for more details.
5. How long will it take to receive my order?
Shipping times vary based on your location and the shipping method selected at checkout. Generally, you can expect to receive your order within 5-7 business days.
6. Do you offer international shipping?
Yes, we offer international shipping to various countries. Please check our shipping policy for more information on rates and delivery times.
7. How can I contact your customer support?
If you have any questions or need assistance, you can reach our customer support team via email at support@dwywigs.com. We aim to respond to all inquiries within 24-48 hours.
8. Are your wigs suitable for those with sensitive skin?
We take pride in offering high-quality wigs made from premium materials. However, if you have specific sensitivities or allergies, we recommend trying on a wig before purchasing or consulting with your healthcare provider.
Need More Help?
If you have any additional questions not covered in this FAQ, please feel free to reach out to us at support@dwywigs.com. We're here to help!
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